Delivery & Returns
We ship Monday through Saturday, but please allow 48 hours for processing. This may be slightly delayed due to COVID-19.
Delivery Options Delivery Times Delivery Cost UK Saver Delivery 1 - 3 working days £3.99 Next Day Delivery Guaranteed by 1pm £7.99
Delivery Options Delivery Times Delivery Cost Standard Delivery 3 - 5 working days £5.99 Tracked & Signed 3 - 5 working days £12 Delivery Options Delivery Times Delivery Cost Standard Delivery 6 - 7 working days £6.99 Tracked & Signed 6 - 7 working days £15
RETURNS & EXCHANGES
We hope you would love everything you buy from Youblue but if you are unsatisfied with the item for any reason, please return your item unworn, unwashed and in a sale-able condition within 14 days of receipt. Extended to 30 days due to COVID-19. Please contact us at firstname.lastname@example.org to arrange your return.
We do not accept returns on jewellery unless an incorrect order was received, a product was grossly misrepresented, it was faulty or damaged on receipt. If your jewellery arrives damaged, please contact us within 2 days of receiving the item otherwise a return may not be issued.
We do not accept returns on intimates, eyelashes and swimwear due to hygiene reasons.
All shipping and handling charges are non-refundable. Shipping costs and any other fees associated with sending your refund or exchange back to Youblue will be the responsibility of the customer.
As soon as the item(s) are received and checked by our team, we would send you an email to let you know. Please allow up to 7 days for it to be processed.
Questions, Comments, Concerns ...?
We want to ensure the best possible shopping experience! Please feel free to contact us at any time, and we will be more than
happy to reply: email@example.com